Frequently Asked Questions

Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www. giga-mails.com

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your user name and password, then click cancel.

How can I cancel receiving your newsletters?
Your membership in our program allows Giga-Mails to send you email messages and advertisements. You may not cancel receiving email ads from Giga-Mails without terminating your membership in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
Yes, we welcome all international members.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.

Why is my account fined?
Any member who requests Upgrades and Advertising without paying for them or requesting Gold Member Payout if they are not Gold Members will have their account fined.

Why is my account suspended?
Any member that continuously requests Upgrades and Advertising without paying for them, clicks too many cheat links or has too many bad turning number clicks will have their account suspended.

Why is my account deleted?
Any member that signs up for multiple accounts, has too many cheat links, inactive for 30 days or selects the keyword Delete Me as one of their categories of interests will have their account deleted.

What is a cheat link?
A cheat link is an email that will deduct a certain amount from your account if you click into it. All cheat links sent out will have words cheat link in the subject. The email will tell you not to open the link because its a cheat link.


Earnings Questions:

How much do I earn by participating in paid emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

When can I request payment?
You may request payment after you have earned the minimum payout.

How can I request payment?
As soon as you reach payout, you will see the redemption option appear in your account area, after submitting your redemption request, we will validate your account, and then begin the payment process. You will also have the option to redeem your earnings for discounted advertising with us. When you qualify, you will see what options are available to you in your account area.

When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 30 days of the following month.

How am I paid?
Payments are made via Alertpay, E-Gold & Safepay!

Why are my earnings donated?
Any members that choose the keyword Dontate My Earnings as one of their categories of interest will have their earnings donated.

Why have I not been paid yet?
Please read the payment terms in our TOS.

Can I purchase upgrades with my earnings?
Its not possible to purchase upgrades with your earnings.


Referral Questions:

How can I refer other members?
You may place a link with your referral url to Giga-Mails on your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

What can I earn through referrals?
Affiliates will earn 20% of their direct referral earnings, 10% of their indirect referral level earnings, 5% of their 3rd level referral earnings and 1% of their 4th level referral earnings.

Are my referral earnings working?
Yes, it takes many paid emails received by affiliates to have referral earnings show up, even for members that have 100's or 1000's in their downline. Referral earnings are displayed once a referred member has earned their referring member at least 1 full cent. Technically a member with 1000 referrals that have each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown until an individual member has earned them 1 full cent.


Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertise section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.